
Frequently Asked Questions
You can typically expect your order to arrive within 6-8 days after purchase. Since our products are printed on demand just for you, delivery times may vary—some orders may arrive sooner, while others might take a bit longer. If you have any questions or concerns about your order, feel free to reach out to us at team@washedupco.com or check out our Shipping & Return Policy here.
We charge a variable shipping fee per order cost, which helps us cover a portion of our shipping costs. While we’d love to offer free shipping, this fee allows us to continue delivering our products to you without compromising on quality.
Yes, you can track your order once it's processed by our third-party production team, though the tracking number isn't automatically provided. Simply reach out to us at team@washedupco.com, and we'll gladly share your tracking information with you.
You can typically expect your order to arrive within 6-8 days after purchase. Since our products are printed on demand just for you, delivery times may vary—some orders may arrive sooner, while others might take a bit longer.
If you have any questions or concerns about your order, feel free to reach out to us at team@washedupco.com or check out our Shipping & Return Policy.
Yes, our tees fit true to size, but our hoodies have a snug fit. For a more comfortable feel, we recommend ordering one size up when purchasing a hoodie.
No, we don't have any brick-and-mortar locations at the moment. However, we're proudly rooted in the vibrant culture of Key West and the Florida Keys!
You can reach out to us anytime at team@washedupco.com or through our Contact Us page. One of our team members will get back to you as soon as possible.
We offer returns on a case-by-case basis within 14 days of purchase, with return shipping costs covered by the customer (approximately $5). Due to our print-on-demand process, we do not offer exchanges. However, if you have any concerns, please contact us at team@washedupco.com—we’ll do our best to ensure your satisfaction.
For more details, please review our Shipping & Return Policy and our Purchase & Refund Policy. Please note, we reserve the right to refuse a return, refund, or exchange.
